Frequently Asked Questions

Frequently Asked Questions

Please find below a list of the most frequently asked questions we receive from our customers and visitors to our site.

Do You Supply to Pico

Yes, we do.

We supply to all the nine island of the Azores and Island of Madeira.

Do you sell in Funchal

Yes, we do.

We Supply to Madeira as well as all the nine islands of The Azores.

What is the Best Opaque Paint For wood you supply?

This is a great question

The best opaque paint you can get is Carefree Protect Timber Treatment.

Carefree Protect Timber Treatment utilises the very cutting edge of treatment technology on the market today. Developed with Valvoline to produce a world-class timber treatment.

Carefree Protect Timber Treatment is a water-based coating without solvents which penetrates deep into all types of wood and wood products, such as fences, decking, garden furniture, garden posts, log cabins, garden houses, larch, and hardwood, as well as concrete products!

It forms a protective layer against moisture, sunlight, wind and other weather influences. It ensures only a thin layer is on the surface, due to which the structure of the wood or concrete remains clearly visible when using the opaque treatment.

Highly Recommended for use on:

  • Log Cabins and all Timber Buildings
  • Pressure Impregnated Timber
  • Hardwood Timber – to maintain the natural colour
  • Concrete
  • Inside buildings with a high moisture content such as saunas and log cabins with hot tubs in an enclosed space or a canopy.
What is your Anti Rot Guarantee?

Our Anti-Rot Guarantee is 10 Years

To receive the full ten-year guarantee it is necessary that you treat the products with our preservatives or treatment recommended by us.  This guarantee covers fungal and insect attack.  The Guarantee does not cover warping, cracking or movement over time. The guarantee is valid if:

  • The building has been built on a firm and level base.
  • The building is installed a per our instructions.
  • The building has not been customised in any way.
  • The building has had immediate treatment and the treatment is repeated every 12 months achieving a depth of coverage of 80 – 120 microns.
  • The building has not been touching any wall, tree or bush nor is situated within a ‘wet spot’.
What is the BEST Clear Wood Protector?

Best Clear Wood Protector

Carefree Protect Timber Treatment

The Ultimate Concrete and Wood Protection

Carefree Protect Timber Treatment utilises the very cutting edge of treatment technology on the market today. Developed with Valvoline to produce a world-class timber treatment.

Carefree Protect Timber Treatment is a water-based coating without solvents which penetrates deep into all types of wood and wood products, such as fences, decking, garden furniture, garden posts, log cabins, garden houses, larch, and hardwood, as well as concrete products!

It forms a protective layer against moisture, sunlight, wind and other weather influences. It ensures only a thin layer is on the surface, due to which the structure of the wood or concrete remains clearly visible when using the opaque treatment.

Carefree Protectant Transparent 2.5 Litre

  • 38.2810 Carefree Protect Clear
Sale!
75.10 69.95 inc. IVA
I want to stain my wood and see the natural grain. What do you recommend?

There is nothing more beautiful than stained wood.

We highly Recommend:

Embadecor Wood Stain High Quality

Embadecor Wood Stain is suitable for all our timber products including our beautiful Log Cabins, Gazebos fencing etcetera.

In total, there are 14 colours of stains to choose from all available in 2.5-litre tins.

Embadecor Wood Stain is solvent based and very easy to apply.

All untreated wood must be treated as soon as possible before or after installation.

Embadecor Wood Stain is highly recommended for all untreated wood and is our recommendation for our log cabins.

Embadecor and is known as a high-quality wood stain and is sold throughout Europe.

Sale!

Embadecor Wood Stain

Embadecor Wood Stain High Quality

66.95 44.25 inc. IVA
Do you have FLEGT approval

YES, We Do have FLEGT Licensing

FLEGT stands for Forest Law Enforcement, Governance, and Trade.

The EU’s FLEGT Action Plan was established in 2003. It aims to reduce illegal logging by strengthening sustainable and legal forest management, improving governance and promoting trade in legally produced timber.

We also have many more Certifications.

Please see our Timber Regulation Page >>>

Can you arrange installation on the islands?

Yes, we can help you arrange installation on all the islands. We also offer an installation service and will come to your island and construct your log cabin. If you wish to find out more about this service, please contact us.

Are the cabins suitable for permanent or holiday living?

Yes to both!

Essentially log cabins are wooden homes and they can be well insulated providing a warm and cosy environment in winter.  They are ideal as a low-cost permanent home and are perfect for additional guest accommodation or for a holiday retreat.  Many eco resorts choose log cabins due to their build quality, affordability and aesthetic appeal, not to mention their low impact on the environment. For permanent living, we would recommend one of the larger cabins or you can purchase a bespoke timber home designed and built to match your needs.

Will my log cabin settle?

Yes

Once you have installed your log cabin there will be quite a bit of settlement as each log settles further into the one below.

This adjustment will take a few weeks to occur.

Due to local atmospheric conditions and treatment, your log cabin will expand and contract. Each untreated log can expand and contract by as much as 3mm over a year. A log cabin may have 15 logs on a wall, this equates to a maximum an expansion of 45mm.